We are an award winning, fast growing, branded luxury food business with more than 10 years of strong and consistent year on year growth, aiming to become the world leader in Truffle Products.
From our UK base in the Cotswolds, we manufacture a range of branded truffle products which are sold globally into wholesale, retail and direct to consumer sales channels.
Job Summary
We are currently seeking an energetic, enthusiastic, organised, team player with great interpersonal skills to join our busy logistics team.
Job Purpose
As a logistics assistant you will be supporting all aspects of the TruffleHunter Operations, including shipments to customers, movement of raw materials, liaising with 3rd party logistics providers and our overseas sales offices, organising both domestic and international freight and shipping to support our varied import and export operations.
Responsibilities
- Processing incoming e-commerce orders effecting a smooth and timely transaction to a successful delivery: print orders from e-commerce platforms, send to Dispatch, book couriers, liaise with customers, track shipments, other related queries; Ensuring shipping details are correctly logged in various systems.
- Logistic support for wholesale orders: Book wholesale orders in the courier system, understand their booking/labelling requirements and book the deliveries accordingly. Prepare all the labels and paperwork required for shipment of goods.
- Supporting the daily import and export operations, ensuring compliance with UK and international import/export regulations.
- Logistics support for all export orders in accordance with customer requirements. Preparing export documentation accurately/timely, based on relevant import/export law and procedures, tariffs and duties, licences and restrictions.
- Liaise with 3rd party service providers to ensure that transportation is available to meet on-time shipment and delivery targets.
- Proactively identify and troubleshoot logistics issues before they turn into late deliveries.
- Maintain accurate filing and archiving of import/export records ensuring full compliance of all documentation.
- Work closely with brokers/customers to ensure the correct duties and regulations of their country are adhered to.
- Ensure customers and Sales and Purchasing teams are kept up to date on the progress of their shipments.
- Organising movement of stock to/from 3PL’s fulfilment centres, ensuring stock availability
- Arranging logistics support for international events.
- Support Ad Hoc projects as assigned by management.
- Keep up to date with export/import regulations and tariff arrangements.
Skills and experience required:
- Good level of spoken English and good telephone skills
- Computer literate in all Microsoft packages
- Good numerical reasoning skills
- Analytical Skills
- Experience in import/export supply chain logistics is preferred (customs brokers and freight forwarders)
Bonus
Discretionary company bonus scheme
Pension
Company Scheme – employer contribution 5%, employee contribution 5%
Holidays
25 days per year plus bank holiday Plus:
- 1 additional day paid annual leave per calendar year for each 2 full years of completed service, up to a maximum of 5 additional days.
- On the first anniversary of your joining, you will also qualify in the next full holiday year to an additional days holiday to celebrate your birthday which is to be taken within your birthday month.
Other benefits
- Genuine opportunities for career progression
- Death in service x3 salary
- Cash health plan
- Free Eye tests and voucher towards new glasses
- Cycle to Work Scheme
- Employee Assistance Programme
- Free snacks and refreshments
- Employees birthday: 2 gift vouchers (£25 each) for TruffleHunter products purchased directly on company website
- Sample products given to all staff on the launch of new products
- Excellent social events
- Opportunity to purchase Truffle Hunter products at a discounted price
Expected start date
ASAP
Other Information
Only candidates eligible to work in the UK will be considered. Proof of right to work in the UK will be required.
Job Types: Full-time, Permanent
Salary: £23,000.00-£25,000.00 per year
Job Type: Full-time
Salary: £23,000.00-£25,000.00 per year
Benefits:
- Life insurance
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Cirencester: reliably commute or plan to relocate before starting work (required)
Experience:
- Logistics: 1 year (preferred)
Work Location: In person
Application deadline: 14/07/2023
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